Privacy Policy
PRIVACY POLICY
Effective Date: July 8, 2026
Boise Balance and Vestibular (“we,” “us,” or “our”) respects your privacy and is
committed to protecting the personal information you share with us. This Privacy
Policy explains how we collect, use, and safeguard information when you visit
boisebalancevestibular.com (the “Website”) or otherwise interact with us online.
Please note: This Privacy Policy applies to information collected through our
Website. It is separate from our HIPPA Notice of Privacy Practices, which governs
protected health information (PHI) collected in connection with the physical
therapy care we provide, as required by the Health Insurance Portability and
Accountability Act (HIPAA).
1. INFORMATION WE COLLECT
Information You Provide to Us. When you use our contact or appointment request
form, or otherwise reach out to us, we may collect information such as your name,
email address, phone number, and any details you include in your message.
Information Collected Automatically. When you visit our Website, certain
information may be collected automatically, including your IP address, browser
type, device type, operating system, referring pages, and how you interact with
our Website. This information is gathered through cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
– Respond to your inquiries and appointment requests;
– Provide, operate, and improve our Website and services;
– Communicate with you about your questions, appointments, or requests;
– Understand how visitors use our Website so we can improve it;
– Maintain the security and integrity of our Website; and
– Comply with legal obligations.
3. COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies and similar technologies to remember your preferences,
understand how the Website is used, and improve your experience. You can control
or disable cookies through your browser settings, though some features of the
Website may not function properly if you do.
4. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information. We may share information with:
– Service Providers who help us operate our Website and business (such as website
hosting, analytics, and email providers), who are permitted to use the
information only to perform services on our behalf; and
– Legal and Safety purposes, when we believe disclosure is necessary to comply
with the law, enforce our policies, or protect the rights, safety, or property
of our patients, staff, or others.
5. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to or embedded content from third-party services,
such as Google Maps. These third parties have their own privacy policies, and we
are not responsible for their practices. We encourage you to review the privacy
policies of any third-party services you use.
6. PROTECTED HEALTH INFORMATION
Our Website contact and appointment forms are not secure or encrypted methods of
communication. Please do not submit sensitive medical or health information
through the Website. Any protected health information you share with us in the
course of receiving care is handled in accordance with HIPAA and our separate
Notice of Privacy Practices.
7. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to
protect the information we collect. However, no method of transmission over the
internet or electronic storage is completely secure, and we cannot guarantee
absolute security.
8. YOUR CHOICES AND RIGHTS
You may:
– Opt out of non-essential communications at any time;
– Request access to, correction of, or deletion of the personal information we
hold about you, subject to applicable law; and
– Adjust your browser settings to limit cookies.
Depending on where you live, you may have additional rights under applicable
privacy laws. To exercise any of these rights, contact us using the information
below.
9. CHILDREN’S PRIVACY
Our Website is not directed to children under the age of 13, and we do not
knowingly collect personal information from children under 13. If you believe a
child has provided us with personal information, please contact us and we will
take appropriate steps to remove it.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will revise
the “Effective Date” above. We encourage you to review this page periodically to
stay informed about how we protect your information.
11. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please
contact us:
Boise Balance and Vestibular
9351 W State St, Suite 120
Garden City, ID 83714
Phone: 208-398-3039
Email: contact@boisebalancevestibular.com
